Online Sales
Overview
Roles and responsibilities
• Conduct continuous market surveys and relay such information to Management regarding competitors and customer opinions.
• Receive orders from customers and submit them for invoicing.
• Attend to customers, offer technical details of the paint, give quotations and subsequently close those deals.
• Generate new business deals and accounts.
• Liaise with the internal sales and stores teams to ensure that invoiced orders are dispatched and delivered to the client.
• Follow up on payments from customers by collecting cheques or Electronic Funds Transfer (EFT) copies as it is against the company policy for sales executives to collect cash from customers.
• Maintain a relationship with customers for stock replenishing.
• Manage client relationships while maintaining credit limits as per policy.
• Issue account statements to keep customers updated on account status.
• Generate feedback on product performance for research and development.
• Review sales targets and achievements made regularly.
• Prepare periodic progress reports and accountabilities.
• Perform any other duties assigned as the need may arise.
Academic and professional qualifications
• Bachelor of Commerce, Business Administration, Entrepreneurship or equivalent.
Work experience
• At least 2 years’ experience in sales or marketing in a busy organization preferably in the paint industry.
Additional skills
• Self-motivated energetic individual with excellent planning and negotiation skills.
• Direct, hands-on experience selling paint products at construction sites is essential.
• Ability to use product knowledge to offer appropriate advice to customers.
• Good negotiation and customer relationship building skills.
• Excellent verbal and written communication skills.