Job descriptions

Key Responsibilities

A. Recruitment and Talent Acquisition

• Oversee end-to-end recruitment activities to ensure timely staffing across both business segments.
• Develop and implement recruitment strategies to attract qualified sales and marketing professionals.
• Identify, source, screen, and interview candidates for various positions.
• Prioritise candidates with experience in mobile phone retail, apparel sales, and related consumer retail markets.
• Maintain a talent pipeline for current and future staffing requirements.
• Coordinate onboarding and induction programmes for new employees.

B. Workforce Planning and Management

• Work closely with departmental and business unit heads to identify staffing needs.
• Ensure adequate staffing levels across all retail outlets and business operations.
• Develop workforce plans aligned with business expansion and operational objectives.
• Monitor employee attendance, productivity, and staffing requirements.

C. HR Operations and Administration

• Develop and implement HR policies, procedures, and guidelines.
• Maintain accurate employee records and personnel documentation.
• Oversee employment contracts, leave management, and other HR administration activities.
• Ensure compliance with applicable labour laws and employment regulations.
• Support the development and implementation of effective HR systems and processes.

Required Qualifications and Experience

• Bachelor's degree in Human Resource Management, Business Administration, Industrial Psychology, or a related field.
• Professional HR certification is an added advantage.
• At least 3–5 years of relevant HR experience, preferably in a retail or fast-paced commercial environment.
• Demonstrated experience managing end-to-end recruitment processes.
• Experience recruiting sales and marketing professionals is highly desirable.
• Familiarity with labour laws and HR best practices.